Assessing Workflow Ability of ERP and WfM Systems

نویسندگان

  • Lerina Aversano
  • Roberto Intonti
  • Maria Tortorella
چکیده

Automation of a business process can be obtained by using a workflow management system or ERP system embedding workflow functionalities. The wider diffusion of ERP systems tends to favor the latter solution. There are several practical limitations of most ERP systems when automating business processes. To date, there is a lack of empirical studies aiming at achieving an evidence of these limitations. This chapter reports a study assessing the “workflow ability” of ERP systems and comparing this with that of Workflow Management Systems. Then, an empirical study was conducted regarding two different case studies. The correctness and completeness of the process models implemented using ERP and WfM systems were evaluated and analyzed.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Erp and Workflow Systems

This paper discusses the strengths and weaknesses of ERP and WfM systems for the purpose of management and execution of business processes. WfM systems are based on an explicit model of business processes, and they facilitate business process management. However, it is not always easy to describe all exceptional situations in an explicit way. Therefore, WfM systems may become cumbersome. Moreov...

متن کامل

Business Process Management Demystified: A Tutorial on Models, Systems and Standards for Workflow Management

Over the last decade there has been a shift from “data-aware” information systems to “process-aware” information systems. To support business processes an enterprise information system needs to be aware of these processes and their organizational context. Business Process Management (BPM) includes methods, techniques, and tools to support the design, enactment, management, and analysis of such ...

متن کامل

Development of a DEMO based workflow management system

Workflow management (WFM) systems are software systems that support the enactment and management of operational business processes. Most WFM systems use an activity-based modeling methodology, which ignores the difference between coordination and production acts. DEMO is a methodology that does adhere to this notion; in addition, the use of DEMO also leads to a more precise definition of certai...

متن کامل

A Proposed Model for Assessing the Determinants of Enterprise Resource Planning Adoption and Satisfaction

 The complex information systems such as enterprise resource planning (ERP) systems are essential for organizations to make them competitive. However, the success of ERP system projects is a difficult process as it involves different types of end user assessment. The main objective of the present study is to find the key determinants that open the door to employee satisfaction and adoption of E...

متن کامل

Technical performance evaluation of ERP packages with two-stage DEA approach

Enterprise resources planning (ERP) systems attract many attentions from industry sector because of their ability to facilitate and integrate the enterprise operations. However, many expenses accompany the implementation of these systems and consecutive changes which doing a precise and comprehensive performance evaluation a necessary part of this process. These evaluations should consider oper...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2009